Frequently Asked Questions
How do I sign up/sign in?
Click Log In in the upper right corner of the LALAL.AI site page. After that, you will see a pop-up window where you can register or log in to an existing account via email, Google, or Facebook.
When you sign up or sign in via email, you receive a letter from LALAL.AI containing a one-time verification code and a temporary authorization link. Enter the code on the website to access your LALAL.AI account.
Note that the code expires 10 minutes after it is sent by email. If you haven't managed to use the code in that time, you can request a new code or simply click the authorization link in the email. The link will be valid for 24 hours. If you have not used the link within this period, you will need to re-enter your email address on the LALAL.AI website.
How do I improve the stem-splitting quality?
In order to enhance the quality of the results you get with LALAL.AI, consider the following tips:
Ensure your file is high-quality
Better input leads to better output. Regardless of AI technology's sophistication, the quality of the original audio source is crucial in determining the final results.
- Upload files with a higher bitrate (e.g., 320 kbps for MP3) to capture greater detail and improve separation quality.
- Opt for lossless formats such as WAV or FLAC to achieve optimal results. These formats preserve audio quality, which is essential for precise stem extraction.
- Select tracks in which different instruments or vocals are clearly defined, avoiding those with overlapping frequencies. Clear distinctions between sounds facilitate better separation.
Use the preview option
Take advantage of the possibility to listen to stem previews. It allows you to evaluate how well the stems are being separated before committing to a full split.
This way, you can identify any issues early on and upload another version of the track if needed without wasting minute credits on full processing that may not meet your expectations.
Please note that by proceeding with the full split, you confirm your satisfaction with the splitting quality provided in the preview.
Utilize advanced features
In LALAL.AI Stem Splitter, you can use the Enhanced Processing and De-Echo features to significantly refine audio quality by reducing various unwanted artifacts. Both features are accessible in the settings during the upload and preview stages.
In LALAL.AI Voice Cleaner, you can apply the De-Echo feature and change the Noise Canceling Level setting to change how background noise is handled during processing. By adjusting these levels—whether Mild, Normal, or Aggressive — you can optimize the separation process based on your specific needs, ensuring that primary audio elements are more pronounced.
Change the neural network
LALAL.AI neural networks operate on different models and have their own unique strengths. In the settings of the Stem Splitter and Voice Cleaner, you can experiment with the two latest available networks to see which one produces better results for your specific audio.
What are the Fast and Relaxed splitting modes?
Relaxed mode queues files for processing as server capacity allows (wait times vary by load);
Fast mode provides instant priority access for quicker results. Both deliver identical quality.
In Fast mode, you have a limited number of minutes per month. Unused Fast minutes reset at the start of each new month and do not roll over. Use them before renewal since the remaining time cannot be transferred or accumulated.
Note: You cannot manually switch modes. Instead, processing automatically starts in Fast mode at the beginning of each month until your minute limit is reached. Files then switch to Relaxed mode, where you can process unlimited minutes without restrictions.
How are the minutes deducted from my account?
There are several stem separation types you can choose from. One separation type is applied at a time, giving you two stems per file. Depending on the selected type, you receive a pair of vocal and instrumental stems, isolated drums + drumless stem, isolated bass + bassless stem, etc.
Minutes are deducted from the account by the following formula:
Total file length x stem separation type(s) number
Example:
File length: 5 minutes
Selected separation types: Drums, Piano and Vocal/Instrumental.
Total number of deducted minutes: 5 minutes x 3 stem separation types = 15 minutes
Where can I see the remaining limit for splitting in the Fast mode?
All limits are displayed in your profile. On the site, hover the cursor over the minute balance at the top right corner of the page. It will expand into a window with information about your subscription and remaining minutes.
What if I run out of Fast minutes? Can I buy top-ups?
Yes, if your Fast minutes are depleted before the end of the month, you can purchase top-ups (additional minutes) for extra priority queue processing. Depending on your needs, you can get the Master top-up (750 minutes), Premium (3000 minutes), or Enterprise (5000 minutes) option.
Do you offer customized pricing for enterprise or large-scale customers?
Yes, we do! Please contact us at support@lalal.ai to discuss your needs and determine appropriate pricing options.
What is the activation key and where can I find it?
Activation key is a unique code assigned to each premium user. With its help, you can activate your package on multiple devices/browsers, in the LALAL.AI desktop app, and use our API.
The key can be found in the profile on the LALAL.AI site (you have to be logged in to get it). It’s also available in your purchase email.
Once you’ve spent all minute credits of your pack, you need to purchase another pack to continue using premium features.
How do I cancel the subscription?
Follow the steps below:
- On the site, hover the cursor over the minute balance at the top right corner of the page. It will expand into a window with information about your subscription and remaining minutes.
- In this window, click on the Profile section.
- On your Profile page, click the Manage Subscription button. It will take you to the page where you can manage your subscription.
- Click the Cancel Subscription button.
You’ll be able to use premium features and your remaining minutes until the end of your current subscription period, as shown by the expiration date in the top-right menu.
The subscription is not refundable. After the subscription period ends, our system will not request another payment from your account.
How do I remove echo and reverb?
LALAL.AI’s de-echo feature uses advanced algorithms and machine learning to process audio signals, effectively eliminating echo and reverberation from songs, voice recordings, and vocal tracks.
To remove echo and reverb from your audio, open the LALAL.AI site. Within the upload section, click the settings icon and enable the De-echo vocals/voice feature in the drop-down menu.
Select either Vocal and Instrumental or Voice and Noise stem. Then upload your audio or video file in MP3, OGG, WAV, FLAC, AIFF, AAC, M4A, AVI, MP4, MKV, MOV, or AAC formats.
How does Enhanced Processing work?
This feature works in conjunction with LALAL.AI's main stem separation networks (Phoenix, Orion, and Perseus), helping them more precisely identify all the sounds of the stem you selected for separation. Enhanced Processing is designed to give you greater control over the end result by allowing you to select from two modes: Clear Cut and Deep Extraction.
Clear Cut minimizes cross-bleeding between stems, resulting in a cleaner output, but may suppress finer details. In contrast, Deep Extraction captures more intricate details but increases the risk of cross-bleeding, which may lead to some overlap between stems.
In order to find Enhanced Processing and change its mode, follow these steps:.
- Open the main LALAL.AI site page.
- Within the upload section, click the settings icon at the top right corner.
- In the drop-down menu, find the Enhanced Processing option. Select the mode, depending on your goal.
Note that Enhanced Processing can only be applied to the Vocal and Instrumental, Drums, Piano, Acoustic Guitar and Electric Guitar stems.
How does Noise Canceling Level work?
This feature offers three distinct levels of noise reduction to cater to a variety of audio clean-up needs:
- Mild. Applies no additional processing, allowing the audio to retain its original state with all its natural characteristics.
- Normal. Activates soft compression to subtly reduce background noise while preserving the integrity of the main audio.
- Aggressive. Implements a more forceful compression, significantly reducing noise for a clearer audio output, which may be necessary in environments with high background noise levels.
Follow the steps below to find and use LALAL.AI’s Noise Canceling Level setting:
- Open the main LALAL.AI site page.
- In the upload section, toggle the stem bar to expand all options..
- Select the Voice and Noise stem.
- Within the upload section, click the settings icon at the top right corner.
- In the drop-down menu, find the Noise Canceling Level option.
- Select one of the three levels depending on your needs.
- Proceed to upload your audio or video file.
For more information, see our Noise Canceling Level overview.
How do I improve the stem-splitting quality?
In order to enhance the quality of the results you get with LALAL.AI, consider the following tips:
Ensure your file is high-quality
Better input leads to better output. Regardless of AI technology's sophistication, the quality of the original audio source is crucial in determining the final results.
- Upload files with a higher bitrate (e.g., 320 kbps for MP3) to capture greater detail and improve separation quality.
- Opt for lossless formats such as WAV or FLAC to achieve optimal results. These formats preserve audio quality, which is essential for precise stem extraction.
- Select tracks in which different instruments or vocals are clearly defined, avoiding those with overlapping frequencies. Clear distinctions between sounds facilitate better separation.
Use the preview option
Take advantage of the possibility to listen to stem previews. It allows you to evaluate how well the stems are being separated before committing to a full split.
This way, you can identify any issues early on and upload another version of the track if needed without wasting minute credits on full processing that may not meet your expectations.
Please note that by proceeding with the full split, you confirm your satisfaction with the splitting quality provided in the preview.
Utilize advanced features
In LALAL.AI Stem Splitter, you can use the Enhanced Processing and De-Echo features to significantly refine audio quality by reducing various unwanted artifacts. Both features are accessible in the settings during the upload and preview stages.
In LALAL.AI Voice Cleaner, you can apply the De-Echo feature and change the Noise Canceling Level setting to change how background noise is handled during processing. By adjusting these levels—whether Mild, Normal, or Aggressive — you can optimize the separation process based on your specific needs, ensuring that primary audio elements are more pronounced.
Change the neural network
LALAL.AI neural networks operate on different models and have their own unique strengths. In the settings of the Stem Splitter and Voice Cleaner, you can experiment with the two latest available networks to see which one produces better results for your specific audio.
